The characteristics to be a Scrum Master don’t include the pre-requisite to be a dictating leader. However, as many software development departments are transitioning to Agile Delivery methodologies they are starting with the Project Management Office. Project managers are required to be organizers, strong leaders with an inherent level of logic to be able to direct the team and allocate out the tasks. In contrast Scrum Masters are servants to the outcomes and the scrum team is self-organising, so therefore collectively self-directing.