Being a good scrum master and becoming a great agile leader takes discipline, patience and practice. It's not a journey to be the master of servants, but rather a journey to master Human Whispering.

At the time I was quite befuddled because I have my grandmas disgruntled attitude towards politicians.I realised this person felt this way because they saw me blending with so many parties rather than taking 'a side'. I am able to view a situation from anyone's perspective and be adaptive as needed to reach the communal goals.

The characteristics to be a Scrum Master don’t include the pre-requisite to be a dictating leader. However, as many software development departments are transitioning to Agile Delivery methodologies they are starting with the Project Management Office. Project managers are required to be organizers, strong leaders with an inherent level of logic to be able to direct the team and allocate out the tasks. In contrast Scrum Masters are servants to the outcomes and the scrum team is self-organising, so therefore collectively self-directing.